SERVICE TERMS AND CONDITIONS

Service Terms and Conditions

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“customer”, “you”, “your”) and North Texas Trash Bin Cleaners (“NTTBC “company”, “we”, “us”, or “our”) as an authorized user of such services provided by the company and any of its subsidiaries.

These Terms and Conditions, together with any operating rules, policies, price schedules, or other supplemental documents expressly incorporated herein by reference and published from time to time by North Texas Trash Bin Cleaners (collectively, the “Agreement”), constitutes the entire agreement between North Texas Trash Bin Cleaners and you regarding the bin cleaning service. By using the service, you confirm your acceptance of, and agree to be bound by this Agreement.

These Terms and Conditions constitute a legally binding agreement concerning your access to and use of north-texas-trash-bin-cleaners.ueniweb.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms and Conditions.

1. SERVICE

North Texas Trash Bin Cleaners provides a mobile trash/waste bin cleaning for both residential and commercial trash bins. Residential trash bin cleaning service will be performed and billed on a subscription basis. Customer’s credit card will not be charged until service has been performed.

2. CUSTOMER RESPONSIBILITIES

In order for North Texas Trash Bin Cleaners to provide its services, the customer must abide by the following conditions, or service could be interrupted or postponed.

Trash bin(s) must be free of

un-bagged trash and animal waste. Bins containing unbagged feces will not be cleaned.
chemicals, oils, any petroleum-based products, oil-based paint, glue or other adhesive, or a hazardous waste of any kind.
building materials, e.g., plaster, stucco, or concrete

There may be certain stains or markings that we cannot remove during the clean i.e. paint, physical scratches on the plastic; however, we will do our best to get your bin as clean as possible!
Leftover items in your bin: before the cleaning process begins, each bin is checked for any remaining debris or damage. If there is any trash remaining in your bin, after trash collection has been made, we will bag any remaining trash and place it back into your trash bin after our cleaning process has completed. If we declare your bin isn’t able to be cleaned due to damage etc., we will notify you via text/email.
Trash bin(s) must be empty and available by the curb or alley. North Texas Trash Bin Cleaners is not permitted to enter into any gated residences or garages to obtain or return trash bins for insurance reasons.
A vacation hold may be placed on service. The customer must notify North Texas Trash Bin Cleaners by phone or email 7 days before scheduled service. The service will be temporarily suspended for the time period up to 2 weeks as set by the customer, and the customer will not be charged until service resumes.
If any of the above conditions are not met, North Texas Trash Bin Cleaners will not perform the service(s) and the customer is still responsible for payment.
NOTE: North Texas Trash Bin Cleaners will not clean damaged bins i.e. holes, cracks, broken handles, etc. A note will be placed on the bin(s) and a picture will be sent to the customer via email and/or text.

3. NORTH TEXAS TRASH BIN CLEANERS RESPONSIBILITIES

North Texas Trash Bin Cleaners will schedule the customer’s service on a pre-planned route and North Texas Trash Bin Cleaners will attempt to service all bins on its pre-planned route. Once the customer’s bins have been serviced, the customer will be invoiced, and their stored credit card will be automatically charged for the service unless this is the customer’s first service.

If North Texas Trash Bin Cleaners is unable to provide its service(s) on the scheduled day due to inclement weather, vehicle maintenance, unforeseen events or otherwise, it will make every attempt to notify the customer in advance and reschedule the customer to the next available opportunity. Due to route scheduling conflicts and/or extended inclement weather, the service may be postponed until the following scheduled service date. We will cease normal operations if the high temperature for that day is near or below freezing or due to hazardous road conditions. The customer will not be charged if the service cannot be performed due to inclement weather or vehicle maintenance.

4. CHARGES

The customer agrees to pay all charges for the service(s) and any applicable taxes. North Texas Trash Bin Cleaners reserves the right to adjust pricing at any time. Changes in pricing will be communicated to the customer via updates to the website and/or email 14 days before changes occur. It is the customer’s right to choose to continue or discontinue the service at any time. The service will continue on a recurring basis until canceled by the customer. Customer may request a change to the selected service plan 7 days in advance of the next service; however, to cancel service, you will need to provide a 14 day notification.

Service-Based Payment (Pay as you go):

Customer must have a Debit Card or Credit Card stored on file and have accepted automatic future charges.
Customer will be billed after each completed service visit with the exception of the first visit.
Customer is responsible for paying for the service requested regardless of the number of bins present and available for cleaning.
Payment is automatically collected after each service.
A receipt will be sent to the customer via email after each service.
Service is ongoing until the customer cancels service
Customer’s card will be run automatically after service, and a receipt will be sent via email.

5. REFERRAL PROGRAM

Information coming soon

6. MODIFICATIONS TO TERMS AND CONDITIONS AND/OR CUSTOMER AGREEMENT

North Texas Trash Bin Cleaners reserves the right to modify and/or amend the Terms and Conditions and/or the Customer Agreement at any time by posting a revised Terms and Conditions and/or the Customer Agreement at https:north-texas-trash-bin-cleaners.ueniweb.com, and/or sending information regarding the amendment to the email address you provided to North Texas Trash Bin Cleaners.

7. MODIFICATIONS TO SERVICE

North Texas Trash Bin Cleaners reserves the right to modify the service at any time for the betterment of our customers and the overall success of the service program.

8. DEFAULT PAYMENTS

North Texas Trash Bin Cleaners reserves the right to suspend or terminate your service without notice upon rejection of any credit or debit card charges, or if the customer’s card issuer (or its agent or affiliate) seeks return of payments previously made to North Texas Trash Bin Cleaners .Such rights are in addition to and not in lieu of any other legal rights or remedies available to North Texas Trash Bin Cleaners.

9. CANCELLATION OF SUBSCRIPTION SERVICE

The customer may cancel a subscription service at any time. If subscription cancellation occurs after only one cleaning visit, the customer will be charged the minimum service fee which is the equivalent of the One Time Cleaning Rate for the number of bins cleaned. Cancellation must occur 14 days in advance of the next scheduled service date. Cancellation notice is required via telephone. Prepayment refunds are not issued for cancellation of service.

10. CUSTOMER INFORMATION

We do not sell, trade, or rent customer’s personal identification information to others.

11. SANITIZATION AND DISINFECTION

The customer understands that North Texas Trash Bin Cleaners high pressure hot water is a great defense against germs and the environments they thrive in, but that North Texas Trash Bin Cleaners cannot guarantee the complete elimination of all contagions within, around and on garbage bins. North Texas Trash Bin Cleaners will make all reasonable efforts to sanitize and disinfect to the best of their ability but makes no claims to prevent disease and/or the spread of contagions.

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